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Frequently Asked Questions

What are pawn loans and how do they work?
Pawn loans are a quick and easy way to borrow money without a credit check or hassle. Loans are based on the value of your collateral, not your credit rating or pay schedule. Subject to individual state laws, a typical pawn loan may have a term length of 30 days/one month, plus a 30-day/one month grace period. If you cannot pay back your loan in full, including any applicable grace period, we offer extensions/renewals (where permitted by state law) to give you extra time. You may also choose to surrender your collateral as payment in full.

Will I lose my merchandise that I pawn?
The majority of our customers repay their pawn loans and pick up their merchandise. If a customer chooses not to repay the loan, the merchandise/collateral for the loan is forfeited.

Do you buy items of value?
Yes. Urgent Money Service will also purchase items of value if you do not want to get a pawn loan.

How do you determine the value of the item pawned?
We base pawn loan amounts on the value of your item—its current appraised value, its current condition and our ability to sell the item. We use all the research tools we have at our disposal to determine an item’s value and get you the most money we can. The appraisal process varies depending on the type of item being pawned. We have an internal pricing and research department that reviews thousands of items to ensure that our loan values are in line with the general marketplace for pre-owned merchandise. They provide us with the item’s retail value when it was new, its pre-owned market value, and how to determine its condition.

How do I pay the money back?
The flexibility of payment options is set by each state according to individual regulators. In Arizona we can deposit your check on your next available payday, you can "pick up" the check on its due date, or you can "extend" the principle amount by just paying the fee up to three consecutive pay periods. In South Carolina and Virginia we will deposit your check on the next available payday or you can "pick up" the check and satisfy your debt in full.

What if my check is returned from the bank?
We have a collections department that will handle all issues of returned checks and will go through the proper legal procedures to collect on outstanding debt. We strive to work with all customers in setting up payment plans that will be acceptable to the customer and Urgent Money Service.

What are the benefits of using a payday cash advance/ payday loan service?
Consumers use payday cash advances/ payday loans as a short-term source of financing to help alleviate the burden of unexpected expenses.

What about the alternatives to payday cash advances/ payday loans?
Given the alternatives, such as bounced check fees, late payment fees or pawning personal possessions, payday cash advances/ payday loans represent a sound financial decision.

How do I know this is a credible and legitimate business?
We are state regulated in South Carolina by the South Carolina State Board of Financial Institutions and in Virginia by the State Corporations Commission. Urgent Money Service is obligated by law to abide by rules and laws set by these governing bodies and takes strict measures to adhere to industry leading standards.



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